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Website terms of use.

These terms govern access to and use of backend.vn, operated by Backend Vietnam. Please read them carefully before using the website.

These terms apply only to the public website. Software development, consulting, and operations services are governed by separate proposals, quotations, or contracts between the parties.

1. Acceptance of terms

The backend.vn website (the “Website”) is operated by Backend Vietnam (“Backend”, “we”, “us”). By accessing or using the Website, you confirm that you have read, understood, and agree to these Terms of Use and our Privacy Policy. If you do not agree, please stop using the Website.

If you use the Website on behalf of an organization, you confirm that you are authorized to accept these terms on its behalf.

2. Definitions

  • Website: backend.vn, its subpages, and its language versions.
  • Content: text, images, illustrations, interface design, front-end code, documents, and other information published on the Website.
  • User / you: any individual or organization that accesses or uses the Website.
  • Services: software, consulting, cloud, AI, and operations services Backend provides under separate agreements.

3. Information on the website

Content on the Website introduces our capabilities, services, and ways of working. Specifically:

  • Content is not a binding offer and does not constitute a commitment on scope, cost, timeline, performance, or results for any specific project.
  • Examples, scenarios, and described outcomes are illustrative only; actual results depend on each business’s data, existing systems, and requirements.
  • Quotations, timelines, and commitments are effective only once confirmed in writing by both parties.
  • We strive to keep Content accurate and current, but information may change without notice.

4. Services and separate contracts

Services are provided on the basis of proposals, quotations, contracts, and appendices signed by the parties. These documents define the scope of work, ownership of deliverables, confidentiality, acceptance, payment, and each party’s responsibilities. If these Terms of Use conflict with a services contract, the services contract prevails.

5. Intellectual property

Trade names, trademarks, logos, designs, and Content on the Website are owned by Backend or used lawfully under license. You may:

  • View, print, or store Content for personal, internal, non-commercial purposes.
  • Quote short excerpts of Content, provided you credit “Backend” and link to the original page.

Any other copying, modification, distribution, republication, or commercial use of Content requires our prior written consent.

Names and logos of third-party technologies and products (for example Go, React, AWS, Kubernetes) belong to their respective owners and are used only to describe technical capabilities; their display does not imply partnership or endorsement.

6. Acceptable use

When using the Website, you agree not to:

  • Engage in unlawful or fraudulent conduct, or infringe the rights and legitimate interests of others.
  • Gain unauthorized access to, scan, exploit vulnerabilities in, overload, or disrupt the Website and related infrastructure.
  • Use automated tools to collect data at a frequency or in a manner that affects the Website’s operation.
  • Send malware, spam, harmful content, or false information through our contact channels.
  • Impersonate Backend or our staff, or use Content to mislead others about the origin of services.

We may apply technical measures, including blocking access, to protect the Website against such conduct.

7. Information you send us

When you contact us by email, phone, Zalo, or other channels, you confirm that the information you provide is accurate and that you have the right to share it. Personal data is handled in accordance with our Privacy Policy.

Please do not send passwords, access keys, customer data, or trade secrets until both parties have agreed on a secure channel and an appropriate non-disclosure agreement (NDA). Sending information through the Website does not by itself create a contractual relationship.

8. Third-party links and services

The Website uses or links to third-party services, including Google Fonts (typefaces), Google Maps (map on the Contact page), Simple Icons (technology logos), Zalo, and your email and phone applications. Use of these services is subject to their own terms and policies. We do not control and are not responsible for their content, availability, or data handling.

9. Reporting security vulnerabilities

If you discover a security vulnerability on the Website, please email [email protected] with the subject “Security”, including a description and steps to reproduce. To be treated as a good-faith report, please:

  • Test only to the minimum extent needed to demonstrate the issue.
  • Not access, modify, or delete data that is not yours, and not disrupt the service.
  • Not disclose the vulnerability publicly before we have had reasonable time to fix it.

We will respond, verify the report, and acknowledge your contribution.

10. Disclaimer of warranties

The Website and Content are provided “as is” and “as available”. To the extent permitted by law, we do not warrant that the Website will be uninterrupted, error-free, or free of malware, or that Content is always complete, accurate, or fit for your particular purpose.

11. Limitation of liability

To the extent permitted by law, Backend is not liable for any indirect, incidental, or consequential damages (including loss of profit, loss of data, or business interruption) arising from the use of or inability to use the Website, or from reliance on its Content. Nothing in these terms excludes liability that cannot be excluded under Vietnamese law.

12. Changes to and suspension of the website

We may update, change, suspend, or discontinue all or part of the Website at any time, including for maintenance, upgrades, or security, without prior notice.

13. Governing law and disputes

These terms are governed by and construed in accordance with the laws of Vietnam. Disputes shall first be resolved through good-faith negotiation. If they cannot be resolved within a reasonable time, they shall be submitted to the competent People’s Court in Hanoi.

14. Severability

If any provision of these terms is found invalid or unenforceable by a competent authority, the remaining provisions remain in full force and effect.

15. Updates to these terms

We may update these terms to reflect changes to the Website, our business, or legal requirements. A new version takes effect when published with its update date at the top of this page. Continued use of the Website after that date means you accept the new version.

16. Contact

For questions about these Terms of Use, please contact:

Operator
Backend Vietnam (Backend)
Address
20th Floor, T&T Building, 120 Dinh Cong Street, Phuong Liet, Hanoi, Vietnam
Chat via Zalo